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There are two key resources related to Child Protection Case Management in humanitarian settings. They include the Inter-agency Guidelines for Case Management and Child Protection and Guidelines on Assessing and Determining the Best Interests of the Child.
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Case Management Quality Assessment Framework [ENGLISH] Case Management Quality Assessment Framework [ARABIC] Case Management Quality Assessment Framework [FRENCH] Case Management Quality Assessment Framework [SPANISH]
Case Management Quality Assessment Framework: Introduction and guidance Case Management Quality Assessment Framework Case Management Quality Assessment Framework: Action plan template Case Management Quality Assessment Framework: Change grid Case Management Quality Assessment Framework: Summary report template Case Management Quality Assessment Framework: Data collection matrix Case Management Quality Assessment Framework: Summary of data collection tools CM QAF Tool 1: Case file checklist CM QAF Tool 2: Case management observation CM QAF Tool 3: Self-evaluation [Caseworker] CM QAF Tool 4: Self-evaluation [Supervisor] CM QAF Tool 5: Caseworker capacity assessment CM QAF Tool 6: Key informant interview CM QAF Tool 7: Caseworkers focus group discussion CM QAF Tool 8: Supervisors focus group discussion CM QAF Tool 9: Caregivers focus group discussion CM QAF Tool 10: Caregiver feedback form CM QAF Tool 11: Child feedback form