Case Management TF

Led By: Hurras Network and Save the Children

Contact us at: cmtf@alliancecpha.org 

 

Our Mission

To strengthen case management in humanitarian responses as part of child protection systems building. The CMTF aims to improve the knowledge and skills of global, regional and field-level emergency children protection responders who are planning, implementing or supporting case management services in humanitarian settings by developing standardised tools and guidance, contributing to field-level learning and research, and providing technical guidance and support.

Key Priorities of the Case Management Task Force

  • Ensure that Child Protection practitioners have access to inter-agency technical tools, guidance and support to strengthen case management systems in humanitarian settings
  • Ensure that Child Protection practitioners have access to inter-agency case management capacity building opportunities at national, regional and global levels
  • Collect, synthesise, and effectively disseminate learning and evidence on case management systems and practices. 

Latest News

Survey to Inform the Inter-Agency Guidelines for Case Management & Child Protection

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Please note this survey is now closed. Take part in this Alliance Survey to update the 2014 Child Protection and Case Management Guidelines! WHY: The primary objectives of this survey are as follows: Identify valuable components that have been very useful Highlight areas to strengthen and to reduce Identify ways to increase accessibility and user-friendliness HOW: To ensure accessibility, the...

Call for Applications! Training of Facilitators on Engaging Community Volunteers in Case Management

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The Alliance for Child Protection in Humanitarian Action is offering a training opportunity on the recently launched inter-agency Community Volunteer Toolkit and Training Manual. With funding from USAID’s Bureau for Humanitarian Assistance, this program will develop a cohort of facilitators equipped to use the Community Volunteer toolkit and training manual. Our hope is that through the training...

ALL LEVELS Now Available! Child Protection Case Management Training Package

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The Case Management Task Force is proud to present the updated the Child Protection Case Management Training Package for caseworkers in humanitarian settings! This training package is the result of two years of work, including a wide desk review, consultations with CMTF members and surveys with case management staff from 41 countries. As a result, the Child Protection Case Management Training...

Resources

Case Management Quality Assessment Framework

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The prevalent use of case management in humanitarian settings as an approach to respond to the child protection needs of individual children has led to an increased emphasis on the importance of being able to assess the quality of the response and the system in which it operates. The Case Management Quality Assessment Framework (QAF) was developed under the Alliance for Child Protection in...

Case Management and Child Protection Guidelines

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The Inter-Agency Guidelines for Case Management and Child Protection were developed at an inter-agency level through the Child Protection Working Group to complement the agreed standard 15 on Case Management in the Minimum Standards for Child Protection in Humanitarian Action. They aim to provide a common understanding and step-by-step guidance on how to do case management in emergencies. The...

Coordination of Case Management

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There are two key resources related to Case Management Coordination in humanitarian settings, these are the Case Management Standard Operating Procedures Guidance and Template. Other Coordination resources include the Terms of Reference template for a country CMTF, referral pathways template, eligibility flow chart and sample case prioritization guide for case management, these can be found in the...

Monitoring & Evaluating for Quality Case Management

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There are two key resources related to monitoring and evaluating child protection case management in humanitarian settings. They include the Quality Assessment Framework and the Case Management Indicators. Updated key performance indicators for case management are also currently under development.

Child Protection Case Management Supervision and Coaching Training Package

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The Case Management Supervision and Coaching Training Package is developed to increase case management supervisors’ confidence, capacity and support to caseworkers to provide safe, ethical and competent case management services to vulnerable children and their families. The package includes 6 training modules, 7 videos providing on overview of the content and case studies, a facilitator's guide...

Case Management Supervision and Coaching Chapter 6: Training Admin

These materials make up Chapter 6: Training Admin of the Case Management Supervision and Coaching Package. The Case Management Task Force (CMTF) of the Alliance for Child Protection in Humanitarian Action created the Case Management Supervision and Coaching Training Package to increase case management supervisors’ confidence, capacity and support to caseworkers to provide safe, ethical and...

Media

IA Case Management Supervision and Coaching Training Package: Pre-recorded videos

Webinars

Webinar | Children in Adversity - A Framework for the Protection of Children in Humanitarian Crises

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Children and their caregivers constitute the majority of affected populations served by the humanitarian sector, and childcare responsibilities shape the way caregivers experience crisis and displacement. At the same time, we know that supporting caregivers during crisis is a means of protecting children from harm. But have we fully explored the potential of investing in caregiving? Join the IRC...

Webinar | Launch of Child Protection Case Management Training Package for Caseworkers

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Global Launch | Community Volunteer Toolkit and Training Manual: Part 1. Volunteers’ Roles in Case Management

A Toolkit for Community Child Protection Volunteers
Our vision is that these new resources will inspire child protection organizations across the globe to recognize the essential role of volunteers and develop case management responses that will engage volunteers ethically. This toolkit is based on the Community Engagement in Case Management study, which was commissioned by the Alliance and completed in 2020. During the webinar, we will share an...

Webinar | Virtual Launch of the Community Engagement in Case Management Study

This webinar was held in English with simultaneous translation provided in French, Spanish and Arabic. Register via this Zoom link. The Alliance invites you to this special virtual event to launch the Community Engagement in Case Management Study! The study is meant to share with the global community what we learned about the work of community volunteers; the roles that they play in Child...

Webinar | Adapting Child Protection Case Management to the COVID-19 Context

To watch the webinar recording, click here. -- Child Protection Case Management (CP CM) is part of the essential services that cannot be stopped suddenly and requires gradual adaptation to the new COVID-19 public health emergency (see CPMS Standard 18 on Case Management). With many schools and childcare facilities closed and many families confined to crowded living spaces, children are at...

Live Q&A: IA Child Protection Case Management Supervision and Coaching Training Package

Coaching is at the heart of supervision. This Live Q&A recording was conducted on July 31, 2018 and is Part 2 of a webinar on the IA Child Protection Case Management Supervision and Coaching Training Package. (Part 1, IA Case Management Supervision and Coaching Training Package: Pre-recorded videos, includes 6 videos on case management.) The live Q&A session offers a deeper understanding of the...

Case Management Task Force Leads

Sazan Baban, Save the Children

Majdi Bashimam, Hurras Network